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    SunTec Auto Glass provides auto glass repair and windshield replacement for all of the Greater Phoenix Metro and all 1700 Neighborhood Communities.  
    If you need an auto glass company in another state or metro area, try our affiliates on the local auto glass directory.

    F.A.Q.'S

    Unsure About The Auto Glass Repair Or Windshield Replacement Process Or If Your Insurance Company Will Accept Your Claim? Get Peace Of Mind By Reading Our Frequently Asked Questions.

    BREAKING NEWS

    Suntec Auto Glass brings you up to date news on the Auto Glass, Automotive, and Glass industries.  You can view the latest news, below; or feel free to browse our Archives for past news stories.

    AUTO GLASS BLOG

    Meet The Manager

    Paul Ryans - Operations Manager

     

    Frequently Asked Questions

    Frequently Asked Questions about our Windshield Repair & Auto Glass Replacement

    Have a question?

    See if your questions are answered here. If not, contact us and we will be happy to address your questions!

    What kind of glass do you use for Windshield Replacements?
    How does windshield glass replacement work with my insurance?
    Will filing a claim affect my rates?
    Which insurance companies do you honor?
    Can I still get an auto glass repair or windshield replacement if I do not have insurance coverage?
    How do I schedule an auto glass repair or windshield replacement?
    How long does it take to get an appointment?
    What if it is raining on the day of my appointment?

     

    What kind of glass do you use for Windshield Replacements?

    We use OEM (original equipment manufacturer) glass from manufacturers such as PPG, Pilkington, Carlite, LOF, etc. When cost is an issue for a cash job, we can use an aftermarket piece of glass upon the customer’s request, as they are typically less expensive.

    How does windshield glass replacement work with my insurance?

    You have the right to choose which auto glass repair shop performs your services (Arizona Law Chapter 233, Section 2) as well as if you would like a windshield replacement or an auto glass repair. One of the reasons that windshield replacement or an auto glass repair is procrastinated is that people are too busy to want to file a claim with their insurance company. We can take care of that responsibility for you. Although some insurance companies require a 3-way phone call with the auto glass shop and the Insured at the same time to verify that a claim is valid, SunTec will take care of all the rest of the billing. The only responsibility that falls upon the customer is to pay the deductible, if applicable.

    Will filing a claim affect my rates?

    No. Arizona law states that a no fault claim for a windshield glass replacement will not raise your rates (ARS S 20-263), although some insurance companies monitor the frequency of claims that their insured make and may not renew your policy based upon the number of claims you have made.

    Which insurance companies do you honor?

    We accept and process claims for all insurance companies. We have contract rates with each insurance company in regards to how much we can charge, and how much they will pay, per job. Periodically, these rates are reviewed and revised to better match current industry standards. Rates are usually verified verbally with the customer on the phone when a job is called in for verification.

    Can I still get an auto glass repair or windshield replacement if I do not have insurance coverage?

    Yes. Just call for a quote and we will check all of our distributors to get you the best price possible.

    How do I schedule an auto glass repair or windshield replacement?

    Call (480) 782-5489 and speak with one of our customer service representatives, or send us an email with your preferred appointment date and time and one of us will get back to you as soon as possible.

    How long does it take to get an appointment?

    We can usually schedule you for an appointment within 1 or 2 days from your initial phone call. If you find yourself in an emergency situation, please inquire about immediate availability. Sometimes we have unexpected cancellations and can fit your auto glass repair or windshield replacement in. Schedule an Appointment Now!

    What if it is raining on the day of my appointment?

    On the 3 days a year that Arizona may see significant rainfall, we can still do the windshield replacement or auto glass repair if the vehicle is in a covered area. Other than that, it would be up to you, and the shop, to determine if the weather calls for a reschedule, or just a delay in appointment time. Schedule an Appointment Now!

     Schedule an Appointment Now

    The installation team at SunTec Auto Glass maintains the highest level of certification available in the windshield repair and auto glass replacement industry. From headlights to taillights, from the east valley to west valley, whether you are looking to have a windshield replaced or even a side window replaced such as a door glass, quarter glass, or vent glass the team at SunTec Auto Glass can do it. If you live in the greater Phoenix metro area or anywhere in the valley of the sun, look no further. For professional help and premium quality automotive glass, parts and moldings. Contact us today. Find us on Google

    Call SunTec Auto Glass Today

    (480) 782-5489